OnDemand: Legal League - Default Servicer Certification - Level 2

9 courses


$50 - 350



The next level of Legal League certification is structured into two vital components. The first portion will cover important regulations, policies, and governmental agencies that impact the work of servicers. The second portion focuses on complex issues that require more specialized knowledge. This Certification is Only Available to Mortgage Servicers, Lenders, and GSEs. 



  • The Real Estate Settlement Procedures Act 

  • The Truth in Lending Act

  • Fair Debt Collections Practices Act

  • Consumer Financial Protection Bureau

  • Loss Mitigation

  • Natural Disasters

  • Estoppel

  • Advances/Taxes

  • Title Issues



Brooke E. Sanchez, Partner, Managing Bankruptcy Attorney, McPhail Sanchez, LLC 

Brooke E. Sanchez is a Partner at McPhail Sanchez, LLC, and is currently managing the firm’s bankruptcy practice. She focuses on serving creditors in all aspects of bankruptcy law, as well as collections and defending creditors in claims under the FDCPA, FCRA, TILA , and RESPA. She is admitted to practice law in Alabama and Florida. 


Ryan Bourgeois, General Counsel/Compliance Officer, Partner, BDF Law Group 

Ryan Bourgeois manages the Texas, Colorado, and Georgia foreclosure groups and serves as the firm’s Compliance Officer. He attended Texas Christian University, earning a finance degree in 2002. He received a Juris Doctor from Southern Methodist University Dedman School of Law in 2005. Bourgeois is currently licensed in Texas, Georgia, and Colorado. He is currently a member of the Legal League 100 Advisory Council and the Special Initiatives Working Group. Bourgeois is also a member of the USFN Publications Committee and Advocacy Task Force. 


David Demers, Managing Partner, Cooke Demers, LLC 

David Demers graduated in 1991 in the top 10% of his class from the University of Toledo College of Law. Following graduation, he began the practice of law with the defense firm of Crabbe, Brown & James in Columbus, Ohio. In 2006, he started a boutique law firm located in New Albany, Ohio. His firm focuses on defense litigation involving chattel and real property. Demers provides litigation and creditors rights services to servicers, lenders, and other financial institutions in connection with the defense of matters such as TILA, FDCPA, RESPA, FCRA, and TCPA. Demers has extensive experience in both state and federal court, including bankruptcy court, defending such claims. He has also successfully defended class action claims brought against his clients. Demers is licensed to practice in all state and federal courts in Ohio, Indiana, and Pennsylvania.


David Friedman, Partner, Van Ness Law Firm, PLC 

Having counseled countless clients in the mortgage servicing industry for the past five years on matters relating to tax, municipal litigation, potential exposure from defendants and nonparties, and a host of other legal issues, David Friedman has a wide array of practice experience. Currently, he is in charge of the Van Ness Miami office and is the firm’s senior litigation and lead trial attorney. Friedman’s knowledge of court procedure provides him with a unique perspective, bridging the gap between institutional clients and the courtrooms in which their employees find themselves. 


Michelle Garcia Gilbert, Managing Partner, Gilbert Garcia Group, P.A. 

Michelle Gilbert is Managing Partner of Gilbert Garcia Group, P.A. and Sapphire Title, a full-service law firm and affiliated closing company located in Florida, where she manages the firm’s default and real estate practices. She has been active in the default and creditors’ rights industry for over 30 years, and she participates in several real estate and industry groups as both an author and a speaker. Garcia Gilbert has participated in numerous webinars, panels, and conferences where her expertise and experience are highly valued. Under her leadership, her team contributes extensively to philanthropy. 


Jennifer Rogers, Founding Member, Managing Attorney, IDEA Law Group, LLC 

For 20 years, Jennifer Rogers’ practice has primarily focused on representing mortgage lenders and services in real estate, title curative matters, routine and complex civil litigation, bankruptcy, creditor’s rights, residential and commercial foreclosures, and evictions. Rogers is a founding member of the Colorado Creditor’s Bar Association. She is licensed to practice law in Colorado.


R,Keith Ustler, Managing Attorney, McCalla Raymer Leibert Pierce, LLC

R. Keith Ustler is the managing attorney in the Fort Lauderdale litigation department of McCalla Raymer Leibert Pierce, LLC. He represents secured creditors and mortgage servicers in variety financial services litigation and appeals including contested commercial and residential foreclosures, code violation disputes, tax deed controversies, title issues, disputes with Homeowner and Condominium Associations, Federal consumer finance litigation, eminent domain, and collections.


By completing this learning path, you will attain the certificate Legal League Default Servicer Certification - Level 2

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